Welcome to Telasko
At Telasko, we are committed to providing a secure, convenient, and transparent shopping experience. This Payment Policy explains the payment methods we accept, how payments are processed, and the measures we take to protect your financial information. By placing an order on our website, you agree to the terms outlined in this Payment Policy.
Accepted Payment Methods
For your convenience, Telasko accepts the following payment methods:
- Visa
- Mastercard
- American Express
- Stripe
- Apple Pay
- Google Pay
All payments must be completed and successfully authorized before your order can be processed and shipped.
Secure Payment Processing
Your security is our priority. All payment transactions are processed through trusted and secure payment providers using Secure Socket Layer (SSL) encryption and industry-standard security protocols. This helps protect your personal and financial information during the checkout process.
Telasko does not store or have direct access to your complete payment card information.
Payment Authorization and Verification
When you place an order, your payment is subject to authorization and verification by your payment provider or financial institution. In some cases, additional verification may be required to protect against unauthorized transactions or fraudulent activity.
Orders will only be processed after payment has been successfully authorized.
Order Confirmation
After your payment has been successfully completed, you will receive an order confirmation email containing your order details. If you do not receive your confirmation email within a reasonable time, please check your spam or junk folder before contacting our customer support team.
Pricing and Currency
All prices displayed on the Telasko website are listed in U.S. Dollars (USD).
Applicable taxes, if required, and any additional charges will be clearly displayed during the checkout process before you complete your purchase.
Failed or Declined Payments
A payment may be declined for several reasons, including but not limited to:
- Insufficient funds
- Incorrect payment information
- Card restrictions
- Security verification failure
- Bank authorization issues
If your payment is declined, please verify your payment details, contact your card issuer or payment provider, or try an alternative payment method before placing your order again.
Refund Policy
If a refund is approved in accordance with our Return Policy, the refund will be issued to the original payment method used for the purchase.
Approved refunds are typically processed within 1–2 business days after the returned item has been received and inspected. Depending on your financial institution, additional time may be required before the refunded amount appears in your account.
Fraud Prevention
To protect our customers and maintain a secure shopping environment, Telasko reserves the right to review and verify any order suspected of fraudulent or unauthorized activity.
We may request additional information to verify your identity or payment details before processing an order. Orders identified as fraudulent, unauthorized, or in violation of our policies may be delayed, canceled, or refused at our discretion.
Need Assistance?
If you have any questions regarding payments, billing, or your order, our customer support team is here to help.
Phone: +1 337 534 8100
Email: support@telasko.com
Business Hours:
Monday – Friday, 9:00 AM – 7:00 PM (USA Time)
Business Address:
317 Eighth St
Lafayette, LA 70501
United States
Policy Updates
Telasko reserves the right to modify or update this Payment Policy at any time to reflect changes in our business practices, payment methods, legal requirements, or security standards. Any updates will be posted on this page and become effective immediately upon publication.